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Refunds Policy

Refunds 

 

If you are not happy with your purchase please contact us as soon as possible with 14 days of your purchase.

You are responsible for returning your item/s - please see our returns page for instructions.

Our returns and refunds policy lasts 14 days. If 14 days have gone past since your purchase, unfortunately we cannot offer you a refund or exchange.

There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, any item that is returned more than 14 days after delivery.

Sale items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bouchic@googlemail.com